Privacy Policy

Effective date: 22 June 2026
Last updated: 23 June 2026

Welcome to AI TOP (https://aitop.space). This Privacy Policy explains how TOO “AVA NEXUS” (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website and the products and services offered through it.

AI TOP is a portfolio of AI-powered products and services for monitoring, promotion, and automation — including Threads Engine, AI Search Monitoring, and custom services such as ASO & GEO consulting, business-process automation, and AI agent development. This Policy applies to all of them unless a specific product presents its own additional terms.

By using AI TOP, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you contact us, request a service, or purchase a product, we may collect:

• Contact Information: name, email address, Telegram username, phone number (if you provide it), and company information.
• Product Information: the brands, keywords, domains, app listings, or social accounts you ask us to monitor or analyze.
• Communications: the content of messages you send us through forms, email, or messengers.
• Payment Information: billing details are processed securely by our payment providers. We do not store full card numbers or card security data.

1.2 Information from Connected Sources and Third-Party Platforms

To deliver monitoring and analysis, our products process publicly available data and data from third-party platforms and APIs — content and mentions on Threads and other social networks; answers and citations produced by AI systems (e.g., ChatGPT, Gemini, Perplexity, Google AI Overviews); news and web sources; and app-store listings.

1.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• Usage Data: pages viewed, features used, and interaction data.
• Device Information: browser type, operating system, IP address, and device identifiers.
• Cookies and Similar Technologies: see our Cookie Policy. Non-essential cookies are only set after you consent.

2. How We Use Your Information

We use the collected information to:

• Provide the Service: run monitoring, produce analysis and recommendations, and deliver the products and services you request.
• Process Orders and Payments: handle purchases, subscriptions, and billing through our payment providers.
• Communicate: respond to inquiries, send service notifications and account updates, and provide support.
• Improve Our Products: analyze usage to improve features and reliability.
• Security and Fraud Prevention: detect, prevent, and address abuse, fraud, and security incidents.
• Legal Compliance: meet obligations under applicable law and enforce our Terms.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Payment Providers: Tribute, Robokassa, and YuKassa, depending on your region and product. These providers handle payment data under their own terms and privacy policies.
• Service Providers and Infrastructure: hosting, cloud, and technical providers that help us operate the Service.
• Legal Requirements: when required by law, court order, or a lawful request from a competent authority.
• Business Transfers: in connection with a merger, acquisition, or sale of assets.
• With Your Consent: when you explicitly authorize us to share your information.

4. Data Security

We apply reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction, including encryption in transit, access controls, and secure handling of payments through our providers. No method of transmission or storage is completely secure.

5. Data Retention

We retain personal information for as long as necessary to provide the Service and fulfill the purposes described in this Policy, and thereafter only as required for legal, accounting, regulatory, or security purposes.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Delete your personal information;
• Receive a copy of your data in a portable format;
• Opt out of marketing communications;
• Withdraw consent you previously gave.

To exercise these rights, contact us at hello@aitop.space.

7. International Data Transfers

We operate from the Republic of Kazakhstan, and our infrastructure and providers may be located in other countries. Where your information is transferred across borders, we take steps to ensure it is handled in accordance with applicable data protection laws.

8. Children's Privacy

AI TOP is intended for businesses and professionals and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links and Platforms

Our website and products may link to or interact with third-party websites, platforms, and AI systems. We are not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

11. Contact Us